Effective Date: January1, 2026
Immaculate Home Builders / IHB Remodelers (“Immaculate Home Builders,” “IHB,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit ihbremodelers.com (the “Site”) or use our services, including when you communicate with us by phone, email, or text message (“Services”). By using the Site or Services, you agree to this Policy.
1) Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
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Contact information (name, email address, phone number, mailing address)
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Property and project details (address/ZIP, renovation scope, timelines, budget range you share)
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Communications (messages you send us, call notes, emails, SMS messages, and related content)
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Appointment and scheduling information (requested dates/times, meeting preferences)
B. Information Collected Automatically
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Device and browser data (IP address, browser type, device identifiers)
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Usage data (pages visited, time spent, referring URLs)
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Cookies and similar technologies (to support site functionality and analytics)
C. Text Message and Consent Data
If you opt in to receive SMS messages from us, we may collect:
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Your phone number
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Your opt-in status and timestamp
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Message logs and delivery information (such as whether a message was delivered)
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Help/stop requests and related records
2) How We Use Your Information
We use information for business purposes such as:
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Providing and improving our Services (quotes, consultations, renovations, communications)
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Responding to inquiries and customer support requests
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Scheduling appointments and sending confirmations/reminders
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Communicating service updates and project-related information
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Operating, protecting, and maintaining the Site and our systems
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Complying with legal obligations and enforcing our policies
3) How We Share Your Information
We may share information in limited circumstances, including:
A. Service Providers
We may share Personal Information with vendors that help us run our business and deliver services, such as:
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Hosting and website providers
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Analytics providers
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Customer support and CRM tools
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Scheduling tools and calendar providers
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Messaging and phone service providers
These vendors are authorized to use your information only as needed to provide services to us.
B. Legal and Safety
We may disclose information if required by law or to protect the rights, safety, and security of our customers, our business, or others.
C. Business Transfers
If we are involved in a merger, acquisition, financing, or sale of all or part of our business, information may be transferred as part of that transaction.
4) SMS and Mobile Information Disclosures (Important)
Immaculate Home Builders SMS Program
How to Opt In
You can opt in to receive text messages from Immaculate Home Builders in either of these ways:
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Text START to 443-455-9088 to subscribe, or
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Call 443-455-9088 and verbally agree to receive SMS confirmations and reminders.
What Messages You’ll Receive
We may send text messages related to:
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Appointment scheduling
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Appointment confirmations
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Appointment reminders
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Project updates and customer support
Message Frequency
Message frequency may vary.
Message and Data Rates
Message and data rates may apply.
How to Opt Out
Reply STOP at any time to unsubscribe. After you opt out, you will no longer receive text messages unless you opt in again.
Need Help?
Reply HELP for help, or contact us at 443-455-9088 or contact@ihbremodelers.com.
Privacy Policy
View our Privacy Policy here: https://www.ihbremodelers.com/privacy
Terms
View our Terms here: https://www.ihbremodelers.com/terms
We take your mobile information seriously and apply the following rules:
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Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
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All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
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We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Opting Out: You can opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP. Message and data rates may apply. Message frequency varies.
5) Cookies and Analytics
We may use cookies and similar technologies to improve your experience and analyze site performance. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
6) Data Retention
We retain Personal Information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. SMS records may be retained for compliance and service auditing purposes.
7) Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and we cannot guarantee absolute security.
8) Your Privacy Choices
Depending on your location, you may have rights to request access, correction, or deletion of your Personal Information. To submit a request, contact us using the information below.
9) Children’s Privacy
Our Site and Services are not intended for children under 13, and we do not knowingly collect information from children.
10) Updates to This Privacy Policy
We may update this Policy from time to time. The “Effective Date” above indicates when the latest changes were made. Continued use of the Site after updates means you accept the revised Policy.
11) Contact Us
If you have questions about this Privacy Policy or our practices, contact:
Immaculate Home Builders / IHB Remodelers
Email: support@ihbremodelers.com
